Privacy Policy | omenRPG

Overview

Welcome to omenRPG (the “Game”) and related services. omenRPG is operated by the omenRPG team (“we,” “us,” or “our”). We are committed to protecting your privacy and handling personal information responsibly, transparently, and only to the extent reasonably necessary to provide and improve the Game.

We follow core privacy principles including accountability, purpose limitation, consent where required, data minimization, security safeguards, transparency, and respect for user participation. We also apply industry-standard technical and organizational measures to help protect personal information.

In this Policy, “Personal Information” means information that identifies or can reasonably be linked to an individual, excluding information that has been irreversibly anonymized. “Sensitive Personal Information” means information that could create a higher risk of harm if leaked or misused, such as financial details, precise location data, biometric information, or information relating to minors.

1. Information We Collect and Use

A. Information you provide directly

Account registration information, such as your email address, username, and password.
Optional profile information, such as nickname or avatar, if you choose to provide it.
Support information you send to us, including your email address, problem description, and communication history.
Information you choose to post in public or community areas of the Game, which may be visible to other users.

B. Information we collect automatically

Log information, such as login records, gameplay records, crash reports, match data, and service usage events.
Device information, such as device model, operating system version, and identifiers reasonably necessary for security and compatibility.
Network information, such as IP address, connection status, and general network environment.
Performance and diagnostic information used to maintain stability, prevent abuse, and improve the player experience.

C. Why we use this information

To create and maintain your account.
To operate the Game, save progress, and deliver core gameplay functions.
To secure accounts, detect suspicious activity, and prevent cheating or abuse.
To process payments, maintain purchase records, and protect virtual items where applicable.
To respond to support requests and improve service quality.
To analyze usage trends in aggregated or anonymized form for service improvement.

D. Permissions and access

Depending on your device and how you use the Game, we may request access to storage, network connectivity, and limited device information. You may decline or later revoke permissions through your device settings, although some features may not function correctly if required permissions are disabled.

E. Usage limitations

We use personal information only for the purposes described in this Policy or for compatible purposes permitted by applicable law. If we need to use your information for a materially different purpose, we will provide additional notice and seek consent where required.

2. Cookies and Similar Technologies

When you use our website or related online services, we may use cookies, local storage, session tokens, or similar technologies to keep pages functioning, remember preferences, measure performance, and maintain security.

Essential technologies help the site load correctly and keep sessions secure.
Preference technologies may remember language or interface settings where available.
Analytics technologies may help us understand performance, traffic, and usability trends in aggregated form.

You can manage many of these technologies through your browser or device settings. If you disable certain technologies, some website features may not function as intended.

3. Storage and Protection

A. Storage location and retention

We use reputable hosting and data service providers to support the Game and website.
We retain personal information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
When you delete your account, we will delete or anonymize information according to our operational schedule and applicable law, except where retention is required.
If the Game or related services are discontinued, we will handle retained information in accordance with legal and operational requirements and may provide notice where appropriate.

B. Security measures

Encryption and secure transmission practices where appropriate.
Access control so only authorized personnel or service providers can access information needed for their role.
Regular testing, maintenance, updates, and monitoring of relevant systems.
Data backup, incident response planning, and internal security management procedures.

C. Important notice

No system connected to the internet can be guaranteed to be completely secure. You should protect your own account credentials, use strong passwords, avoid sharing your login details, and notify us immediately if you suspect unauthorized access.

4. Sharing, Transfer, and Disclosure

A. Sharing

We do not sell personal information. We may share information only in limited circumstances, including the following:

With your consent or at your direction.
With service providers that help us operate the Game, such as hosting, payment, anti-abuse, analytics, update delivery, or customer support providers.
When necessary to protect our users, enforce rules, investigate abuse, or comply with legal obligations.

B. Transfers

We generally do not transfer personal information to another controller except with your consent, when legally required, or as part of a merger, acquisition, restructuring, or similar business transaction. If such a transfer occurs, we will take reasonable steps to protect your information and provide notice where required.

C. Public or legal disclosure

We may disclose information if required by law, court order, administrative request, or lawful government process.
We may disclose information when reasonably necessary to establish, exercise, or defend legal claims, or to protect rights, safety, or property.
Any disclosure will be limited to what is reasonably necessary under the circumstances.

5. Your Rights

Depending on your location and applicable law, you may have the right to request access to personal information, correction of inaccurate information, deletion of certain information, restriction of processing, or withdrawal of consent where processing is based on consent.

You may contact us to ask what personal information we hold about you, subject to lawful exceptions.
You may request correction of incomplete or inaccurate information.
You may request deletion of your account and related personal information, subject to operational, legal, and security requirements.
You may object to certain optional processing activities where applicable.
You may contact us about privacy concerns and request clarification about this Policy.

To exercise these rights, please email hello@omenrpg.com. We will review and respond within a reasonable time, and in many cases within 15 business days where practical.

6. Third-Party Services

omenRPG may rely on third-party technologies or service providers for game engine functions, hosting, crash reporting, performance monitoring, payment processing, customer support, social features, or optional advertising services if applicable.

Third-party providers may process information according to their own privacy policies and contractual obligations.
We require relevant providers to handle information only for authorized purposes and to apply appropriate security measures.
Where optional third-party features exist, you may be able to avoid them by not using those features.

We encourage you to review the privacy policies of any third-party services that you choose to use in connection with the Game.

7. Protection of Minors

We take the privacy of minors seriously. If you are under the age of majority in your jurisdiction, please review this Policy with a parent or legal guardian and obtain their permission before using the Game where required by law.

Parents or guardians should supervise minors when using online games and services.
We may apply age-related controls, notices, or protective measures where appropriate.
If we learn that information of a minor has been collected in a manner inconsistent with applicable law, we will take steps to delete or restrict that information as required.

8. Policy Updates

We may update this Privacy Policy from time to time due to changes in the Game, legal requirements, service providers, operational needs, or security practices.

Material changes may be announced through the website, in-game notices, or email where appropriate.
The updated version will become effective on the date shown at the top of this page unless otherwise stated.
Your continued use of the Game after an updated Policy becomes effective means you accept the updated terms to the extent permitted by law.

9. Contact Us

If you have questions, suggestions, complaints, or urgent privacy-related concerns, please contact us at hello@omenrpg.com.

Email: hello@omenrpg.com
Use a clear subject line so we can route your request quickly.
If your request is urgent or relates to privacy or account security, please state that in your email.

We will review your message carefully and take reasonable steps to respond or provide next steps as appropriate.